FAQ

For which destinations can I book a rental bus with matchbus?

At matchbus you can find rental buses for trips within Europe. It doesn't matter for which occasion, be it school trips, club outings, company events, airport shuttles, bachelor parties, weddings, city trips and many more.

How do I book a bus with matchbus?

On matchbus.tours, you will find our inquiry form for coaches immediately. Fill out the form, whereby especially the information about departure and destination, date, number of passengers as well as your personal contact details are relevant for the determination of a suitable offer. After you have successfully filled out the form, your request will be forwarded to all bus companies registered with us.

We will only forward your request to those companies that are located within a radius of 100 km of your departure and destination. Now sit back and relax and give the informed bus companies a few days to make you a suitable offer. The booking will then be made with the bus company you have selected.

What does it cost to rent a coach?

The price of a bus tour depends on the personal cost calculation of the bus companies. This includes, for example, the size of the vehicle, the distance between the departure point and the destination, the number of passengers, the period of time, additional requests or, if applicable, fees.

Is the driver always included in the price when booking a rental bus?

Yes, trained drivers are always included in the offer.

How many offers will I receive when requesting a rental bus?

When a rental bus request is made, several hundred affiliated bus companies receive a notification. How many offers are finally made depends on the free capacities of the bus companies.

What types of coaches are there?

There are many different types of coaches. Usually, it depends on the size of the travel group which buses are offered by the bus companies.

On matchbus, you have the possibility to filter by bus types yourself when making an individual inquiry. These include, among others, the classic coach or the double-decker, which are particularly worthwhile for large travel groups of 60 or more people. Furthermore, there is the midibus suitable for travel groups of 21-30 persons and the minibus for groups of 9-20 persons. Some bus companies also offer nightliners or VIP buses, which are often equipped with sleeping berths.

Are there coaches for handicapped people?

Naturally. Although there is a need to catch up in terms of numbers. Please note your needs in the request form under "additional information". Alternatively, you can filter for bus types that are equipped accordingly.

What equipment do coaches have?

The equipment of coaches is very individual. As a rule, there are several comfort levels or star classes, from which the equipment can be read. Often times, it also depends on the size of the bus, whether features such as WC, TV screens or mini-kitchen are available. Please state your wishes in the inquiry form under "additional information" and we will look for a suitable coach with the right equipment for your travel group.

Are there charges when creating a bus request with matchbus?

No, the request of a coach is free of charge.

How much does the cancellation of a rental bus cost?

You will find the exact costs of a cancellation in the general terms and conditions of the contracted bus company.

Is insurance for tour groups included when booking a coach?

Different insurances to the rental bus trip are to be discussed individually with the bus company. If you wish a certain insurance, please fill in the rental bus form on our website.

The destination, itinerary or group size have changed. Can I change the travel details afterwards without any problems?

Of course you can. The prerequisite is the availability of vehicle size and staff for the changed travel details. Please contact your booked bus company and inform them of your change requests.

How can I contact the booked bus company?

The contact details of the company are included in every offer.

How much luggage can I take with me in the booked bus?

For a bus trip, the luggage regulations are similar to those for a trip by plane: One suitcase with a maximum weight of 20kg and a small hand luggage are allowed per person.

Am I allowed to consume food and drinks on the rental bus?

There is no general answer to this question. You should discuss this with the company you are using.